Frequently Asked Questions

GN Enterprises is based in Ludhiana, Punjab, India. We operate as an online-only business and ship internationally from India.

We currently ship to: • United States • United Kingdom • Canada • Australia All orders are shipped from India using tracked international courier services.

• Order processing time: 2–3 business days • Estimated delivery time: 10–14 business days after dispatch Delivery timelines may vary due to customs clearance and local courier operations.

Yes. All orders are shipped with tracking, and tracking details are shared once the order has been dispatched.

Orders are confirmed after product selection and consultation. Once details are finalized, payment instructions are shared securely via PayPal payment links. After payment confirmation, the order is processed and shipped.

We accept secure online payments through trusted payment providers such as PayPal.

Customs duties or import taxes (if applicable) are determined by the destination country and are the responsibility of the customer. GN Enterprises does not control or collect customs charges.

Orders can be cancelled within 24 hours of order confirmation. Once an order has been processed or shipped, cancellations are not possible.

Returns are accepted only in cases where: • The item is damaged • The item is defective • The incorrect item was received Customers must contact us within 48 hours of delivery with supporting photos or videos. Please refer to our Return, Refund & Cancellation Policy for full details.

At this time, we do not offer direct exchanges. If eligible, customers may request a return and place a new order separately.

We make every effort to accurately represent our products through images and descriptions. However, minor variations in color or appearance may occur due to lighting, fabric texture, or screen settings.

For any questions related to products, orders, or shipping, you can contact us at: Email: support@gnenterprises.net Our support team aims to respond within one business day.